Walk Wardrobe Return & Exchange Policy
At Walk Wardrobe, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our return and exchange policy below.
1. Eligibility for Returns & Exchanges
- You may request a return or exchange within 14 days of receiving your order.
- Items must be unused, unworn, and in the original packaging with all tags intact.
- Products showing signs of wear, damage, or alteration will not be accepted.
2. Non-Returnable Items
The following items are not eligible for return or exchange:
- Items marked as final sale
- Gift cards
- Items damaged due to improper use or care
3. Return & Exchange Process
To initiate a return or exchange:
- Email us at silvia27577@gmail.com
- Include your order number and reason for return or exchange
- Our support team will provide you with further instructions
- Please do not send items back without contacting us first.
4. Return Shipping Costs
- Customers are responsible for return shipping costs.
- If the item received is damaged, defective, or incorrect, we will cover the return shipping cost.
5. Exchanges
- Exchanges are subject to product availability.
- If the requested item is unavailable, we may offer a store credit or refund.
6. Refunds
- Once your return is received and inspected, you will be notified of approval or rejection.
- Approved refunds will be processed back to the original payment method within a few business days.
- Original shipping charges are non-refundable.
7. Contact Information
For any questions regarding returns or exchanges, please contact us:
